For those of you who are new to the Kindle world… I thought I would bring you a few more helpful tips just in case your Kindle decides it is having a bad day.
Don’t forget you can find loads of helpful info on the Troubleshooting page at Amazon.com
Happy Kindle-ing!!
Content Issues
| Symptom |
Resolution |
|
Book did not download / haven’t received book, subcription, or blog.
Possible Cause:
- Kindle not able to sync with Amazon servers.
|
- 1. Check battery (if the charge is low, charge it before completing following steps.)
- 2. Check that wireless is enabled
- 3. Check for wireless strength.
- 4. Check “All My Items.”
- 5. Check wireless coverage map
- 6. Sync and check for items.
- 7. If necessary restart the Kindle by pressing Home> Menu > Settings > Menu and select “Restart”
|
| Cannot delete book from Kindle. |
- 1. Go to the Home screen.
- 2. Underline the book you want to delete.
- 3. Move the 5-way controller to the left.
- 4. Select “Delete”
|
|
Book will not open / receiving an error message when opening a book.
Possible Cause:
|
- 1. Delete the book.
- 2. Restart Kindle by pressing Home > Menu > Settings > Menu and select “Restart”
- 3. Download book again.
|
|
Book has several pages missing
Possible Cause:
- Book may have formatting errors
|
- 1. Delete Book
- 2. Download book again from Archived Items.
|
