As promised… Here is another Geek-out blog geared towards those in need of a quick fix to some basic Kindle oopsies!
Keep in mind that all of these tips and tricks can be found and Amazon’s Trouble Shooting Page
Wireless Issues
| Symptom |
Resolution |
|
Book did not download; haven’t received my book, subscription, or blog.
Possible Cause:
Kindle not able to sync with Amazon servers.
|
- Check battery (if low charge, charge before completing following steps).
- Check that wireless is enabled.
- Check for wireless strength.
- Check “show and sort.”
- Check wireless coverage map.
- Sync and check for items.
|
|
Receiving Message: “Unable to Connect.”
Possible Cause:
Kindle unable to connect with Whispernet
|
- Check wireless battery charge.
- Check wireless coverage map.
- Restart your Kindle.
|
|
Book not displaying properly.
Possible Cause:
Book may have formatting errors.
|
- Delete book.
- Download book again from archived items.
- E-mail us the title of the book, location number of the error, and a detailed description of the issue.
|
| Outside coverage area or want to receive the converted file for free. |
- Confirm that your sending e-mail address is on the approved e-mail list via the Manage Your Kindle page.
- Confirm payment method on the Manage Your Kindle page.
- Confirm that your Kindle email address is correct i.e. ([Kindle Email]@free.Kindle.com).
- Confirm that the file can be converted for the Kindle.
- Check your spam filter or junk mail if you have not received a reply from us.
- See how to download files from the Manage Your Kindle page.
|
thnx for this information.